We hope you will be pleased with your purchase. If this is not the case, you are welcome to return the item/items to us, which you would like to have refunded.

As a customer, you have 14 days right of cancellation when you shop with us. Your right of cancellation applies from the day the order is received by either you or another person at the address. If you have ordered delivery to a ParcelShop, the right of cancellation period will begin from the day the order is delivered to the relevant ParcelShop. 

If you would like to exchange an item for another one, you must return the item and submit a new order on our website.